McDonald’s employee assaulted by a customer compensation claim

Can you recover compensation?

Gabriel, a 34-year-old young man from Valencia, Spain had his life changed forever following an incident when he was working at a McDonald’s franchise in Bournemouth. Months earlier he decided to come to England to learn English and started a part time job as a crew member. For various reasons his employer asked him to assume security guard duties without the necessary preparation or training.

Life changing injuries compensation claim

One night at the end of his shift, he was punched in the face by one of the many troublemakers who visited the premises daily and he sustained a traumatic brain injury, which changed his life completely.

The police were frequent visitors to the premises because of previous incidents of disorder. The restaurant owners knew there was an issue and did not have proper security in place.

Gabriel instructed a local firm in Bournemouth in the early days after the accident, but after a short while he decided to contact Isidoro Bonilla, from Levenes Solicitors. He felt more secure with the expertise Levenes have in serious injury including brain injury claims, along with the comfort of discussing his matter with his solicitor in his own language.

Since the incident Gabriel and his family have been living with a string of physical and psychological consequences that prevented him from working and living the normal life of a person his age, and the injuries also stopped him from pursuing his dream to set up his own business.

Liability denied and the claim settled the day before the Trial

The litigation road in his clam was not easy, since the Defendants rejected fiercely his claim and diminished the seriousness of the injuries sustained by him. No funds for rehabilitation were provided either. The arguments put forward on Gabriel’s behalf were that it was foreseeable that he was at risk of violence because of previous incidents, and he had not had the training that he needed to be able to deal with difficult customers late at night when the premises were about to be closed. After years of fighting, he managed obtain a significant amount in compensation the day before the trial was due to start, so he can continue with his life in his town.

Gabriel could never have imagined that his adventure in England would turn into a nightmare, and that he would have spent seven years of life fighting to obtain justice and get his life back on track with the help of Levenes Solicitors.

Gabriel’s case was reported in various national newspapers in the UK and Spain. Please click here and here to read more about the reported media story.

Catastrophic Injury Lawyers

Our specialist experienced lawyers can help victims who had sustained a catastrophic injury in an accident recover compensation. You will need expert advice on what action you can take to obtain accident compensation. You can trust in the experience and knowledge of our team of professional serious injury lawyers to ensure that you receive the maximum amount of compensation that you are entitled to.

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