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How long does it take to get compensation?

If you have been involved in an accident, one of the first questions you will think about is how long the whole process will take.

How long your case might take is affected by factors such as:

  • How serious were your injuries
  • Whether the other party is disputing liability


Our aim is to resolve your case as quickly as possible and when we have sufficient information, we send a letter of claim to the other party or their insurance company setting out why we say that they are responsible for your injuries and losses. If you need treatment, we can also ask the insurers to pay for the treatment you need.  

Accident at Work Claims

The Personal Injury Claim Process

Part of the process is to prove that the accident was caused by the other party, for example, the other driver in a road accident or an employer in a work accident.

This is what lawyers call “liability” – it means in most cases that the other party was negligent, and their negligence has caused injury.

This can be straightforward in some cases where often there is nothing to argue about but in other cases it can be complex and take time to get the necessary evidence such as from the police, health and safety executive and witnesses.

As well as proving liability, evidence is needed to show what injuries were caused by the accident and what financial losses have been suffered. This involves obtaining medical records, medical and other expert reports, and important documents such as earnings records.

Compensation can be claimed for pain, suffering and loss of amenity. The amount that is paid, depends on the nature and severity of the injury. Please click here to find out about how much compensation you can claim.

If you have been injured as a result of an accident that was not your fault, then get in touch with our experienced team of personal injury solicitors.


Unless liability is admitted immediately, it will be necessary to obtain evidence to prove that the other party is to blame for the injuries. In straightforward cases, liability is often admitted within a few weeks or months. However, in some cases, when liability is denied, it takes longer to conclude the claim because of the need to obtain all the necessary evidence to prove liability and if necessary, issue court proceedings.

No Win No Fee Claims

Your Injury Compensation Claim

How much you can receive in compensation depends on the evidence as to how serious your injuries were. The type and severity of the injury will have an impact on your award.

For example, an undisplaced fracture which heals with a cast in 6 weeks, is not worth as much as a fracture which needed surgery to fix. In that type of case, it may be, for example, in the case of an ankle fracture that we need to know if at some point in the future you may need another operation. These are the sorts of points that we must bear in mind. You may be keen to get the quickest possible settlement, which is understandable, but by doing that you might receive less than a fair amount if the risks of needing treatment in the future have not been taken in to account. Please click here to read about our recent case study.

We will need to obtain an expert report from the right expert for your case. The more serious an injury you have suffered the smaller the number of suitable experts. For the most serious injuries, only a small number of the most experienced experts are used, to ensure that your case is considered by the best experts in the country. These experts are in high demand and it sometimes takes a while to get an appointment. This is no bad thing in a serious injury case, because you need time to recover and have the treatment needed before we can know how well you will recover.

In a simple road accident where liability is admitted a claim can be resolved in a matter of months.  Workplace accidents often take longer but typically can be resolved in about a year where liability is admitted.  In cases of very serious injury claims these usually take longer. Where a case is likely to take a long time to be concluded, interim payments can be requested to assist you with your financial hardship and to pay for the treatment you need.

What can you do to speed up the claim

The sooner you instruct us the quicker we can start working on your claim. You will help us to speed up your claim if you can send us very quickly the evidence we need, such as videos, photographs, details of witnesses, etc.

Providing this to us quickly will reduce the overall time it takes for us to investigate your case.

It is also important that you cooperate with us, for example by replying promptly to emails

Can I get an interim payment?

When it is not possible to conclude the settlement quickly, we will advise you about getting an interim payment to help with financial hardship and to pay for treatment. This will be easier in some cases, for example when liability is admitted.

How long does it take to receive payment when my claim has been settled?

Typically, it takes between 2 and 4 weeks for payment to be received. Some insurers are quicker than others.

Why choose Levenes?

Focused solely on helping personal injury victims

We work diligently for our clients to help them put their lives back together and at the same time obtain the maximum compensation. With us on your side, you can expect:

  • Over 100 years of combined experience – We have proven results; we are lawyers who fight for you with a record of success.
  • Strong litigators – We are not afraid to take your case to court if we have to. We stand up for the rights of the injured and not for the rights of the big corporations.
  • Empathy – We pride ourselves on our compassion and understanding and we are easy to talk to. We always put your interest first and we treat you as our family.
  • A personal approach – Your case will be handled directly by one our partners with support from our team of lawyers.
  • A tailor-made approach – Every client is treated individually and not as a number, to achieve the best possible result that you deserve.
  • Clear communication – We talk to you in a down to earth way. We avoid legal jargon unless it cannot be avoided, and if so, we explain things clearly and simply.
  • Maximum compensation – We have the courage to fight for what you are entitled to.
  • Full attention – We have the resources to focus on every detail of the case and consider every angle. We do not spread ourselves too thinly – you deserve our full attention.

Claim in confidence today 0800 048 2355 or leave your details below to find out within an hour if we can help.

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Great team, fantastic support, great communication and determination to get your case to the end. Levenes team thank you very much for all your support! Piter