Accident in Supermarket Compensation
Levenes have many years of experience of making claims for clients after suffering injuries in supermarkets.
We can help you by advising if you can make a claim on a no win no fee basis if you have suffered injuries during a visit to a supermarket which was not your fault.
Types of accidents in supermarkets
Supermarkets are very busy places with staff and customers moving around.
There are boxes, cages, and shelves with goods for sale. It is therefore inevitable that from time to time, accidents will happen.
Typical accidents in supermarkets include: –
- Slipping on floors after goods have been dropped on the floor.
- Slipping on floors that were recently cleaned.
- Tripping over discarded boxes or packaging.
- Being struck by collapsing display units.
- Being struck by products falling off shelves.
- Injuries to staff from manual handling of boxes and cages
Your right to claim for a supermarket injury
The owners and managers of the supermarket have duties under the Under the Occupiers’ Liability Act 1957, to keep the premises reasonably safe for people who are visiting the shop. They also have a duty of care to their employees working in the shop.
The law does not expect the impossible, the responsibility is to do what is reasonable.
Reasonable actions that a supermarket should take include:-
- Having a clear systematic cleaning policy so that all staff know what to do if there is a problem.
- Regularly inspecting all areas of the shop and making sure that staff know that they should report any hazards.
- Putting out warning signs when a hazard has been identified.
- Putting out matts by the entrance on wet days, to absorb water from customer’s feet.
- Keeping the shop tidy as far as possible.
If you suffer injury at a supermarket, because the managers did not comply with their duties, then you may be able to make a claim.
What to do after a supermarket accident
If you have been injured in a supermarket, it is vital that you take pictures of the hazard or defect that caused your injury.
You should approach a member of staff and report it to them, and ask to see a manager.
You should insist that they make a written record of the incident and give you a copy.
Ask them to give you a copy of any CCTV.
Do not accept any on the spot offers of compensation such as gift vouchers.
Take details of any witnesses.
You should then contact us and we will advise you on how to make the claim.
How much will my supermarket accident claim be worth
You will be able to claim, for pain and suffering and loss of amenity, and also for financial losses, such as loss of earnings, medical treatment, and any other expenses that you reasonably incurred.
Time limits to make a supermarket accident claim
In most cases, the time limit is 3 years. In the case of children, they have 3 years from their 18th birthday. Someone who has lacked mental capacity since the accident, can make a claim at any time.
We strongly advise not to wait to make a claim because evidence to prove the claim is much harder to get if you leave it too long. For example, CCTV of the accident might have been erased.
The sooner the claim is made the better.
How long does the compensation claim process take
This depends on a range of factors. If liability is in dispute and/or serious injuries were suffered, claims will take longer than if liability is admitted and the injuries were less serious.
Straightforward cases can be resolved in a few months but the most serious cases can unfortunately, take years.
Our aim is to progress your case as quickly as possible and to obtain if we can, interim payments and support for medical treatment.
Why choose Levenes?
We work diligently for our clients to help them put their lives back together and at the same time obtain the maximum compensation. With us on your side, you can expect:
- Over 100 years of combined experience – We have proven results; we are lawyers who fight for you with a record of success.
- Strong litigators – We are not afraid to take your case to court if we have to. We stand up for the rights of the injured and not for the rights of the big corporations.
- Empathy – We pride ourselves on our compassion and understanding and we are easy to talk to. We always put your interest first and we treat you as our family.
- A personal approach – Your case will be handled directly by one our partners with support from our team of lawyers.
- A tailor-made approach – Every client is treated individually and not as a number, to achieve the best possible result that you deserve.
- Clear communication – We talk to you in a down to earth way. We avoid legal jargon unless it cannot be avoided, and if so, we explain things clearly and simply.
- Maximum compensation – We have the courage to fight for what you are entitled to.
- Full attention – We have the resources to focus on every detail of the case and consider every angle. We do not spread ourselves too thinly – you deserve our full attention.